Privacy Policy

PERSONAL DATA PROTECTION AND PRIVACY POLICY

The company ensures compliance with the legal obligations arising from Regulation (EU) 2016/679 of the European Parliament and Council (GDPR) and other applicable laws related to personal data protection in the processing of personal data.

FOR WHAT PURPOSES WILL MY PERSONAL DATA BE PROCESSED, AND WHAT IS THE LEGAL BASIS?

The main purpose of processing personal data is the management of customer contacts, and it is based on pre-contractual steps or the execution of a contract between the customers and the company.

WHAT PERSONAL DATA WILL BE PROCESSED?

In the context of the aforementioned purposes, the company will process the following categories of customers’ personal data: identification and contact data and data resulting from the collection of information necessary for providing good customer service.

HOW WILL MY PERSONAL DATA BE PROCESSED?

Customers’ personal data will be processed for the above-mentioned purposes, in accordance with the company’s policy and internal rules, using appropriate technical and organizational measures to ensure their security and confidentiality.

WHO WILL BE THE RECIPIENTS OF MY PERSONAL DATA?
«Subcontractors»

Customers’ personal data may be provided to companies responsible for providing services.

These companies are bound to the company by a written contract and/or a liability agreement, and they may only process users’ personal data for the specific purposes established above. They are not authorized to process personal data directly or indirectly for any other purpose, for their own benefit or that of third parties.
«Third parties»
Customers’ personal data may also be communicated to group companies that comply with the applicable data protection rules based on the purposes of the processing.

In compliance with legal and/or contractual obligations, customers’ personal data may also be shared with judicial, administrative, supervisory, or regulatory authorities and may be transferred to entities that lawfully conduct data compilation actions, fraud prevention and combat activities, market studies, or statistical studies.

 

HOW LONG WILL MY PERSONAL DATA BE PROCESSED?

Customers’ personal data will be retained, namely:

For a period of 1 (one) year after the customer’s last transaction, without prejudice to the retention of personal data for a longer period to comply with legal obligations;

WHAT RIGHTS DO I HAVE REGARDING MY PERSONAL DATA?

Customers have the right to:

  • request and receive relevant information about the processing of personal data by the company;
  • request access to their personal data, including obtaining confirmation that their personal data is being processed;
    rectify, delete, or restrict the processing of personal data by the company;
  • Customers also have the right to file a complaint with the competent supervisory authority, the National Data Protection Commission (CNPD), if they believe that the processing of personal data violates their rights and/or the applicable data protection laws.

WHO CAN I CONTACT TO GET ANSWERS TO ALL MY QUESTIONS?

Customers may, at any time, in writing:
Exercise the rights established in the Personal Data Protection Law and other applicable legislation via email.

Contact details of the Data Protection Officer: dpo@adegadefavaios.com